Key takeaways:
- Silent but Irritated: Recognize frustration and respond calmly, while encouraging the person to express their concerns.
- Annoying Interrupter: Practice patience, listen until the speaker finishes, and manage interruptions effectively.
- Ever Confused: Communicate openly about confusion, ask for clarification, and ensure understanding.
- Non-Appreciative: Be an active participant, show appreciation, and explicitly ask for feedback.
- Ignorer: Be aware of biases, involve everyone in discussions, and address ignorance constructively.
Techlead Mentor shares insights on 5 non-verbal behaviors that can negatively impact team health and morale. By recognizing and addressing these behaviors, leaders can improve their leadership skills and foster a more positive team environment.
# Silent but Irritated
- Behavior: Rolling eyes, heavy sighs, and other non-verbal cues that indicate frustration.
- How to avoid: Recognize frustration and respond calmly, express disagreements respectfully, and avoid negative non-verbal expressions.
- How to deal with: Don't call out the behavior directly; instead, encourage the person to share their concerns and make them feel heard.
# Annoying Interrupter
- Behavior: Interrupting the speaker before they finish, which can be distracting and disrespectful.
- How to avoid: Practice patience, listen until the speaker finishes, and write down questions to avoid forgetting them.
- How to deal with: Manage interruptions effectively by setting clear expectations and allowing the speaker to finish their thoughts.
# Ever Confused
- Behavior: Giving a puzzled look without asking follow-up questions, which can lead to misunderstandings.
- How to avoid: Communicate openly about confusion, ask for clarification, and ensure understanding.
- How to deal with: Encourage the person to ask questions and clarify any uncertainties.
# Non-Appreciative
- Behavior: Showing blank expressions when agreeing with a plan or acknowledging a teammate's accomplishment.
- How to avoid: Be an active participant, show appreciation, and be mindful of the impact of your expressions.
- How to deal with: Explicitly ask for feedback and encourage active participation in discussions.
# Ignorer
- Behavior: Avoiding eye contact or taking inputs from certain team members, which can lead to imposter syndrome.
- How to avoid: Be aware of biases, involve everyone in discussions, and ensure everyone has a chance to contribute.
- How to deal with: Address ignorance constructively by encouraging inclusivity and respectful communication.
source: 5 Non-Verbal Behaviors Killing Team Health